“Communication works for those who work at it.” Our daily routines often consist of segments where we utilize language, expressions and gestures to relay feelings, receive information and inspire action. Sometimes, no matter how articulate the idea we put across is, it doesn’t seem to be interesting or understood by the recipient. Many times our words fall tone deaf and can cause confusions or miscommunicate our intentions. Why do we want some conversations to last forever, while others we desperately try to crawl out of. In light of how important it is to acquire the art of communication, we try to break down our conversations and discover together the ‘What’, ‘How’ and ‘Why’ of productive communication.